Job Description

We are looking for a Customer Support Executive to join our Internet services team in Dharamshala. If you are interested, check the requirements and apply today.

Job Summary: –

Customer Service Executives are required to answer incoming calls, Mails, SMS, and Whatapps from customers for various reasons – Complaint, Query, answer inquiries, resolve complaints, and provide information. The candidate needs to have troubleshooting knowledge/experience of computer networks, routers/switches, wi-fi, etc.
Required Skill

• Excellent communication skills
• Good Listening and problem-solving skills over mail and telephone
• Ability to take and handle stress pressure of complaint center
• Manage large amounts of incoming calls, emails, and messages from other channels
• Resolve customer complaints via phone, mail.
• Good Knowledge of networking

Responsibilities and Duties

• Answer calls and mail professionally to provide information about products and services
• Take care of customer complaint
• Logged the complaint
• Allot the complaint
• Take care of all the inquiries and queries of customers.

Job Qualifications

Required: Minimum 12th Passed or Graduate
Preferred: 1 – 2 Year in Customer handling
Compensation: Rs 6,500 to 8,000 per month
Location; Dharamshala (Himachal Pradesh)
Job Type: Full-time 

If you are interested in working with our team for this position then send us your CV at workwithus@developmentlogics.com