It’s incredibly frustrating when your Wi-Fi network is connected but your internet isn’t working. Why isn’t your Wi-Fi working? A lot of different things could be the culprit. Sometimes the solution is simple—maybe your router is out of date or just needs a quick reboot. But sometimes it’s a little more complicated. A faulty Wi-Fi connection doesn’t have to ruin your day. There are plenty of ways you can restore a lost internet connection.
Follow these network troubleshooting tips before reaching our helpdesk and you’ll be up and running in no time.
Optical Fibre Connection Troubleshoot steps:
- Check all the wires for any loose or bent connection.
- Unplug and re-plug the wire and adapter once.
- Check for the RED light on LOS after a few seconds.
- If the RED light disappears, kindly check your connection.
- If the RED light is still there kindly inform us as there might be fiber cut, power or some other issue which needs to be rectified.
Radio Frequency Troubleshoot steps:
- Check for a RED CROSS or YELLOW TRIANGLE at the bottom of your screen.
- Check if cables are connected properly and are inserted in the right ports.
- Restart the router and device by unplugging and then plugging the adapters.
Still stuck? Feel free to reach our Vayudoot Helpdesk at 9817772737.
